Privacy Policy
Your privacy matters to us. Learn how Dyzareth protects and manages your personal information with complete transparency.
Introduction
Dyzareth ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dyzareth.com or use our fundamental analysis trading education services. This policy complies with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 and international privacy standards.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect personal information you voluntarily provide, including your name, email address, phone number, and mailing address when you register for our services, subscribe to newsletters, or contact us for support.
Usage Data
We automatically collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed during your visit.
Educational Progress
When you participate in our learning programs, we track your progress, completion rates, quiz results, and learning preferences to provide personalized educational experiences.
Communication Records
We maintain records of your communications with us, including customer support inquiries, feedback submissions, and any correspondence related to our services.
How We Use Your Information
We use the information we collect for various purposes, including providing and maintaining our services, processing your requests, improving our educational content, and communicating with you about updates and new features. Your personal data helps us deliver personalized learning experiences and ensure our platform meets your educational needs.
We may use your information to send you educational content, market analysis updates, and promotional materials related to our fundamental analysis courses. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Legal Basis for Processing
Under Thailand's PDPA, we process your personal data based on legitimate interests for providing educational services, contractual necessity for service delivery, and your explicit consent for marketing communications and optional features.
We ensure all data processing activities have a clear legal basis and are necessary for the purposes outlined in this policy. Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Your Privacy Rights
Access Your Data
You have the right to request access to your personal data and receive information about how we process it.
Correct Inaccuracies
You can request correction of any inaccurate or incomplete personal data we hold about you.
Delete Your Data
You may request deletion of your personal data, subject to certain legal and contractual limitations.
Restrict Processing
You can request restriction of processing your personal data under certain circumstances.
Data Portability
You have the right to receive your personal data in a structured, machine-readable format.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection practices.
We use industry-standard SSL/TLS encryption for all data transmissions and maintain secure servers with firewalls and intrusion detection systems. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Educational progress data is typically retained for three years after account closure to allow for potential reactivation of services.
Marketing communications data is retained until you unsubscribe or request deletion. Financial transaction records are maintained for seven years in compliance with Thailand's accounting and tax regulations.
International Data Transfers
Your personal data may be transferred to and processed in countries outside of Thailand, including servers located in secure data centers that meet international security standards. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
We use standard contractual clauses approved by data protection authorities and work only with service providers that demonstrate adequate levels of data protection and security.
Third-Party Services
We may use third-party services for analytics, payment processing, email delivery, and customer support. These services have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
We carefully vet all third-party providers to ensure they maintain appropriate security standards and data protection practices. You can request a list of our current third-party processors by contacting us.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect some website functionality.
We use both essential cookies necessary for website operation and optional cookies for analytics and personalization. You can manage your cookie preferences through our cookie consent banner or browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
For significant changes that may affect your rights, we will provide additional notice through email or prominent website notifications at least 30 days before the changes take effect.
Privacy Questions or Concerns?
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Email: help@dyzareth.com
Phone: +6635796504
Address: 26/167, ถ.ชาญเวชกิจ, ต.ในเมือง อ.เมือง จ.พิษณุโลก, 65000 65000, Thailand
We will respond to your privacy-related inquiries within 30 days of receipt.